An aerial view of the coral reef in the Punta Nizuc bay of Cancun

Cancellation Policy

Jungle Tour Adventure Cancun cancellation policy

It is our goal to offer the highest quality and service for you and the rest of our clients. In order to assist you better, please let us know about your change of plans with as much prior notice as possible. We also realize changes and cancellations are unavoidable, yet they are costly to our operation. If you need to change or cancel your reservation, please get in touch with us.

In order to process your cancellation or refund request, please send a written notice to sales@jungletourcancun.com. Please be aware that refund/cancellation requests are processed within one to seven business days. We will not acknowledge any verbal or over-the-phone requests or voice mail. Verbally speaking with our customer service representatives will not guarantee that your cancellation has been processed or acknowledged.

Cancellation Policy

Cancellations received 48 hours prior to departure are fully refundable.This gives us enough time to open the space for other customers. You may cancel your reservation by sending us an e-mail to sales@jungletourcancun.com

b) Cancellations made within 24 hours of the scheduled departure time will receive a 70% refund.You may cancel your reservation by sending us an e-mail to sales@jungletourcancun.com

c) In the event that you won’t be able to attend the activity, please notify Jungle Tour Adventure about your cancellation or changes in your scheduled arrival. There are no exceptions If you missed the deadline or simply did not show up, you will be charged 100% of your total amount.

d) In the event that online bookings get canceled for any reason (whether this is by Jungle Tour Adventure or yourself), you will receive the refunded amount back to the same account or credit card you used to book the reservation.

Other Cancellations

a) All the reservations may be canceled without penalty when the weather conditions don’t allow the service to take place.

b) If you are sick, you must show a note from your doctor in order to get a full refund or reschedule without being charged.

c) Cancellation of an activity in a package arrangement nullifies the package price, and the remaining services are charged at full price.

(The remaining services may cost more individually than the original package).

Reschedule Policy

a) If you decide to reschedule at NO COST, please make sure this is made within 24 hours before your scheduled departure time.

b) All reservations may be rescheduled without penalty when the weather conditions do not allow the service to take place.

c) Any reschedules made on the day of the booking are subject to availability and a $5 USD additional fee will be charged per person.

*This policy does not cover transportation costs, if applicable.

Choose your Speed Boat Tour

We have the most popular things to do in Cancun, such as touring the lagoon canals by speed boat or at full speed on the powerful jet skis

A couple cruises by speedboat in Cancun.

2 hrs tours

Easy Skill Level

4.5/5

1,365 reviews

Speed Boat & Snorkeling Adventure Tour

Jungle Tour Adventure is an water activity where you will drive your own Speed Boat and Snorkel in the National Park Punta Nizuc.

Regular price $69.00

$45.00

Price per person

Your save
$24.00

Low Price Guaranteed

happy clients on a speedboat tour in Cancun

1.5 hrs tours

Easy Skill Level

4.5/5

320 reviews

Speed Boat & Mangrove Adventure Tour

You can drive your own Speed Boat and cruise through mangrove canals inside the Nichupte lagoon. The Snorkel  Activity is not included.

Regular price $79.00

$55.00

Price per person

Your save
$14.00

Low Price Guaranteed

guys on a Cancun jungle tour on a speedboat

2 hrs tours

Easy Skill Level

4.5/5

215 reviews

Speed Boat & Snorkeling Adventure Tour at La isla

La Isla Shopping Mall this activity which start at this location.  Enjoy the most popular Speed Boat activity in cancun and rush the adrenaline

Regular price $69.00

$45.00

Price per person

Your save
$24.00

Low Price Guaranteed

splashed on the jet ski in cancun

OUR FRIENDS
AT OUR SAME LOCATION

Jet Ski Cancun logo
splashed on the jet ski in cancun

The best personal watercraft rentals company in Cancun is in our same place, jet ski Cancun rentals and tours is your best option to have fun driving your own jet ski, it is not necessary to have previous experience, our collaborators will teach you how to drive and they will always take care of you

What our wonderful clients says
Excellent
Based on 917 reviews
Wiam
Wiam
19. June, 2023.
We had so much fun, Carlos was a great tour guide being our first time driving the boat it was super helpful. We got to drive for over an hour 5/5
Jennifer Hotzman
Jennifer Hotzman
19. June, 2023.
I decided somewhat last minute to book a speedboat tour with myself and my 7yo daughter. We had a great time and our guide, Ricardo, was very patient with me; I was nervous about driving the speedboat and he really helped me. Thank you for a wonderful adventure!
Jitendra Singh
Jitendra Singh
15. June, 2023.
It was a lifetime of a experience for us to do this boat ride.
Bryan Quinones
Bryan Quinones
11. June, 2023.
Awesome experience! The boat ride was super fun and thrilling! The snorkeling was amazing seeing the reef, statue, and fish! And can’t forget about the tequila tasting! Enrique was our guide and did an excellent job!