An aerial view of the coral reef in the Punta Nizuc bay of Cancun

Cancellation Policy

Jungle Tour Adventure Cancun cancellation policy

It is our goal to offer the highest quality and service for you and the rest of our clients. In order to assist you better, please let us know about your change of plans with as much prior notice as possible. We also realize changes and cancellations are unavoidable, yet they are costly to our operation. If you need to change or cancel your reservation, please get in touch with us.

In order to process your cancellation or refund request, please send a written notice to sales@jungletourcancun.com. Please be aware that refund/cancellation requests are processed within one to seven business days. We will not acknowledge any verbal or over-the-phone requests or voice mail. Verbally speaking with our customer service representatives will not guarantee that your cancellation has been processed or acknowledged.

Cancellation Policy

Cancellations received 48 hours prior to departure are fully refundable.This gives us enough time to open the space for other customers. You may cancel your reservation by sending us an e-mail to sales@jungletourcancun.com

b) Cancellations made within 24 hours of the scheduled departure time will receive a 70% refund.You may cancel your reservation by sending us an e-mail to sales@jungletourcancun.com

c) In the event that you won’t be able to attend the activity, please notify Jungle Tour Adventure about your cancellation or changes in your scheduled arrival. There are no exceptions If you missed the deadline or simply did not show up, you will be charged 100% of your total amount.

d) In the event that online bookings get canceled for any reason (whether this is by Jungle Tour Adventure or yourself), you will receive the refunded amount back to the same account or credit card you used to book the reservation.

Other Cancellations

a) All the reservations may be canceled without penalty when the weather conditions don’t allow the service to take place.

b) If you are sick, you must show a note from your doctor in order to get a full refund or reschedule without being charged.

c) Cancellation of an activity in a package arrangement nullifies the package price, and the remaining services are charged at full price.

(The remaining services may cost more individually than the original package).

Reschedule Policy

a) If you decide to reschedule at NO COST, please make sure this is made within 24 hours before your scheduled departure time.

b) All reservations may be rescheduled without penalty when the weather conditions do not allow the service to take place.

c) Any reschedules made on the day of the booking are subject to availability and a $5 USD additional fee will be charged per person.

*This policy does not cover transportation costs, if applicable.

Choose your Speed Boat Tour

We have the most popular things to do in Cancun, such as touring the lagoon canals by speed boat or at full speed on the powerful jet skis

A couple cruises by speedboat in Cancun.

2 hrs tours

Easy Skill Level

4.5/5

1,365 reviews

Speed Boat & Snorkeling Adventure Tour

Jungle Tour Adventure is an water activity where you will drive your own Speed Boat and Snorkel in the National Park Punta Nizuc.

Regular price $69.00

$45.00

Price per person

Your save
$24.00

Low Price Guaranteed

happy clients on a speedboat tour in Cancun

1.5 hrs tours

Easy Skill Level

4.5/5

320 reviews

Speed Boat & Mangrove Adventure Tour

You can drive your own Speed Boat and cruise through mangrove canals inside the Nichupte lagoon. The Snorkel  Activity is not included.

Regular price $79.00

$45.00

Price per person

Your save
$34.00

Low Price Guaranteed

guys on a Cancun jungle tour on a speedboat

2 hrs tours

Easy Skill Level

4.5/5

215 reviews

Speed Boat & Snorkeling Adventure Tour at La isla

La Isla Shopping Mall this activity which start at this location.  Enjoy the most popular Speed Boat activity in cancun and rush the adrenaline

Regular price $69.00

$45.00

Price per person

Your save
$24.00

Low Price Guaranteed

splashed on the jet ski in cancun

OUR FRIENDS
AT OUR SAME LOCATION

Jet Ski Cancun logo
splashed on the jet ski in cancun

The best personal watercraft rentals company in Cancun is in our same place, jet ski Cancun rentals and tours is your best option to have fun driving your own jet ski, it is not necessary to have previous experience, our collaborators will teach you how to drive and they will always take care of you

What our wonderful clients says
Excellent
Based on 999 reviews
Suresh Chandrasekaran
Suresh Chandrasekaran
1. January, 2024.
Great adventure . Awesome crew
Satish Vathare
Satish Vathare
1. January, 2024.
Wow! It was super awesome trip… con de mi familia… 😀 Our guide was Carlos and was so good and funny across the speedboat ride. He has provided detailed instructions and checked and taken care of the equipment properly which helped my snorkelling experience best ever. He also showed us beautiful colourful fishes, star fish, corals and iguana 🦎 too! Wow! What a trip experience it was.
yan wang
yan wang
29. December, 2023.
The actual content is basically same as it described beforehand. Two hours are very solid. Half an hour cross the lagoon and mangrove to the outside of Punta Nizuc. Then one hour snorkeling over a rope enclosed reef zone. The reef is a bit deserted but understandable, many other companies are also snorkeling at the same place.
Roland Lindner
Roland Lindner
25. December, 2023.
It was fun to ride the speed boats and we also enjoyed the snorkeling. All equipment was good and well maintained. The snorkel was new and wrapped in plastic. I recommend this activity and company.
Sakariya Vikas
Sakariya Vikas
24. December, 2023.
Amazing experience and the guide was really nice. Best photo by Aaron. Thank you guys for making it memorable.